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CVE-2024-6203: HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability

37
Routine
HIGH 8.3UPGRADE

CVE-2024-6203 is a high-severity flaw (CVSS 8.3) affecting haloitsm. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g. manually by the victim or automatically by an email client software), the password reset token is leaked to the malicious actor, allowing them to set a new password for the victim's account.This potentially l

Why this priority

  • High severity

A fixed release or distro patch exists.

Risk facts

CVSS score8.3 (High)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionRequired
EPSS exploit chance0.4% (top 67%)
CISA exploited listNo
WeaknessCWE-640
Published2024-08-06
Last modified2026-06-17
Publisher (CNA): Switzerland Government Common Vulnerability Program · Vendor: haloservicesolutions

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

haloservicesolutions haloitsm UPGRADE
Affected: < 2.143.61 · >= 2.144 and < 2.146.1
Fixed in: 2.143.61, 2.146.1
Safe to downgrade to: a release before 2.144
1. Check installed version
apt-cache policy haloitsm || rpm -q haloitsm || haloitsm --version
2. UPGRADE to 2.143.61 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade haloitsm
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade haloitsm
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
3. If no update is available yet, DOWNGRADE to a release before 2.144 (Debian / Ubuntu)
apt-cache madison haloitsm sudo apt install haloitsm=<VERSION_BEFORE_2.144> sudo apt-mark hold haloitsm
3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list haloitsm sudo dnf downgrade haloitsm-<VERSION_BEFORE_2.144> sudo dnf versionlock add haloitsm
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-6203?

haloitsm: upgrade to 2.143.61, 2.146.1. Exact commands for each OS are on this page.

Is CVE-2024-6203 being exploited?

CVE-2024-6203 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-6203 affect?

CVE-2024-6203 affects haloitsm. Severity is high (CVSS 8.3). HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g

How urgent is CVE-2024-6203?

Priority 37/100. High severity

Related CVEs

References

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