CVE-2026-32752: FreeScout is a free help desk and shared inbox built with PHP's Laravel framework

Q: How do I fix CVE-2026-32752?

freescout: upgrade to 1.8.209. Exact commands for each OS are on this page.

Q: Is CVE-2026-32752 being exploited?

CVE-2026-32752 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2026-32752 affect?

CVE-2026-32752 affects freescout. Severity is none (CVSS 0.0). FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless

Q: How urgent is CVE-2026-32752?

Priority 15/100. Public exploit reference; Remotely exploitable, no login, no user action

This week

NONE 0.0REMOTEUPGRADE

CVE-2026-32752 is a none-severity flaw (CVSS 0.0) affecting freescout. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mail

Why this priority

Public exploit reference
Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score	0.0 (None)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	0.3% (top 79%)
CISA exploited list	No
Weakness	CWE-284
Published	2026-03-19
Last modified	2026-06-17

Publisher (CNA): GitHub, Inc. · Vendor: freescout

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2026-03-19 22:16 UTCPublished CVE record published
2026-06-17 10:36 UTCUpdated Record last modified

freescout freescout UPGRADE

Affected: < 1.8.209

Fixed in: 1.8.209

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy freescout || rpm -q freescout || freescout --version

2. UPGRADE to 1.8.209 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade freescout

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade freescout

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-32752?

freescout: upgrade to 1.8.209. Exact commands for each OS are on this page.

Is CVE-2026-32752 being exploited?

CVE-2026-32752 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-32752 affect?

CVE-2026-32752 affects freescout. Severity is none (CVSS 0.0). FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless

How urgent is CVE-2026-32752?

Priority 15/100. Public exploit reference; Remotely exploitable, no login, no user action

Software pages

PHP vulnerabilities · Laravel vulnerabilities

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CVE-2026-40497 HIGH 8.1 UPGRADE FreeScout is a free self-hosted help desk and shared mailbox
CVE-2026-40496 CRITICAL 9.1 UPGRADE FreeScout is a free self-hosted help desk and shared mailbox
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References

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